Support Specialist( Яндекс )

Компания "Яндекс"

About the job:

Yandex Go is looking for a Support Specialist to respond to customer queries, make outbound calls, and gather customer feedback. Apply if you have a passion for helping people and good problem-solving and conflict management skills.

You will be responsible for:

• Responding to customer queries in a timely and accurate manner via phone and chat
• Sharing feature requests and effective workarounds with team members
• Gathering customer feedback and share it with our product, sales, and marketing teams

You might be a fit if you have:

• Passion for helping and communicating with people
• Good problem-solving and conflict management skills
• Strong writing and verbal skills in English and Uzbek. You should be able to write quickly and accurately

We offer:

• Remote work, which saves time perfectly

• Schedule: 2/2 from 8:00-20:00 Tashkent time

• Stable salary: fixed salary and bonus based on work results

• Compensation for the cost of the Internet and your own equipment every month;

• Paid distance learning
• The opportunity to develop professionally - the Company has rotation programs on an ongoing basis